PRO Software Privacy Policy

State of North Carolina

Rev. 13461BC


PRIVACY NOTICE

 PRO SOFTWARE 


Version Date: January 01, 2021


1. GENERAL

PRO Software Solutions LLC ("PRO Software Solutions LLC" or "we" or "us" or "our") respects the privacy of everyone ("Sites' visitor" "user" or "you") that uses our website at https://prosoftware.app, as well as other device or online applications related or connected thereto (collectively, the "Sites").


The following PRO Software Solutions LLC Privacy Notice ("Privacy Notice") is designed to inform you, as a user of the Sites, about the types of personal information that PRO Software Solutions LLC may gather about or collect from you in connection with your use of the Sites. It also is intended to explain the conditions under which PRO Software Solutions LLC uses and discloses that personal information, and your rights in relation to that personal information.


The Sites are hosted in the United States and is subject to U.S. state and federal law. If you are accessing our Sites from other jurisdictions, please be advised that you are transferring your personal information to us in the United States, and by using our Sites, you are agreeing to that transfer and use of your personal information in accordance with this Privacy Notice. You also agree to abide to the applicable laws of the State of North Carolina and U.S. federal law concerning your use of the Sites and your agreements with us. If your use of the Sites would be unlawful in your jurisdiction, please do not use the Sites.


Company Information


PRO Software Solutions LLC

PO Box 4053

Greensboro, NC 27404

Email: sales@prosoftware.app

Phone: 800-858-0344


2. HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION


PRO Software Solutions LLC gathers personal information from users of the Sites. When you browse our Sites, subscribe to our services or contact us through various social or web forms you are voluntarily sharing personal information with us. This personal information also includes various data that we collect automatically. This may be the user’s Internet Protocol (IP) address, operating system, browser type and the locations of the Sites the user views right before arriving at, while navigating and immediately after leaving the Sites. It may also include various technical aspects of user’s computer or browser and users browsing habits that are collected through cookies. PRO Software Solutions LLC may analyze various mentioned personal information gathered from or about users to help PRO Software Solutions LLC better understand how the Sites are used and how to make them better. By identifying patterns and trends in usage, PRO Software Solutions LLC is able to better design the Sites to improve users’ experiences, both in terms of content and ease of use. From time to time, PRO Software Solutions LLC may also release the anonymized information gathered from the users in the aggregate, such as by publishing a report on trends in the usage of the Sites.


When we believe disclosure is appropriate, we may disclose your information to help investigate, prevent or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of PRO Software Solutions LLC, our users, our employees or others; to comply with applicable law or cooperate with law enforcement; to enforce our Terms of Use or other agreements or policies, in response to a subpoena or similar investigative demand, a court order or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us. We will notify you if permitted before undertaking such disclosures.


PRO Software Solutions LLC reserves the right to transfer all information in its possession to a successor organization in the event of a merger, acquisition, bankruptcy or other sale of all or a portion of PRO Software Solutions LLC’s assets. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred information will be subject to this Privacy Notice, or to a new privacy notice if you are given notice of that new privacy notice and are given an opportunity to affirmatively opt-out of it.

3. DO WE SHARE YOUR PERSONAL INFORMATION?

General Provisions


PRO Software Solutions LLC contractually prohibits its contractors, affiliates, vendors and suppliers from disclosing any personal information received from PRO Software Solutions LLC, other than in accordance with this Privacy Notice. These third parties may include advertisers, providers of games, utilities, widgets and a variety of other third-party applications accessible through the Sites. PRO Software Solutions LLC neither owns nor controls the third-party websites and applications accessible through the Sites. Thus, this Privacy Notice does not apply to personal information provided to or gathered by the third parties that operate them. Before visiting a third party, or using a third-party application, whether by means of a link on the Sites, directly through the Sites or otherwise, and before providing any personal information to any such third party, users should inform themselves of the privacy policies and practices (if any) of the third party responsible for those Sites or applications, and should take those steps necessary to, in those users’ discretion, protect their privacy. 


Analytics


We may use third-party vendors, including Google, who use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize and serve ads based on your past activity on the Sites, including Google Analytics for Display Advertising. The personal information collected may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. If you do not want any personal information to be collected and used by Google Analytics, you can install an opt-out in your web browser (https://tools.google.com/dlpage/gaoptout/) and/or opt out from Google Analytics for Display Advertising or the Google Display Network by using Google’s Ads Settings (www.google.com/settings/ads).


Social Media


We may use hyperlinks on the Sites which will redirect you to a social network if you click on the respective link. However, when you click on a social plug-in, such as Facebook’s "Like" button or Twitter’s “tweet” button that particular social network’s plugin will be activated and your browser will directly connect to that provider’s servers. If you do not use these buttons none of your data will be sent to the respective social network’s plugin providers. To illustrate this further, imagine the scenario where you click on the Facebook’s "Like" button on the Sites. Facebook will receive your IP address, the browser version and screen resolution, and the operating system of the device you have used to access the Sites. Settings regarding privacy protection can be found on the websites of these social networks and are not within our control.


4. MOBILE DEVICE ADDITIONAL TERMS


•  Mobile Device. If you use a mobile device to access the Sites or download any of our applications, we may collect device personal information (such as your mobile device ID, model and manufacturer), operating system, version personal information and IP address.


•  Geo-Location Personal Information. Unless we have received your prior consent, we do not access or track any location-based personal information from your mobile device at any time while downloading or using our mobile application or our services, except that it may be possible for PRO Software Solutions LLC to determine from an IP address the geographic location of your point of connectivity, in which case we may gather and use such general location data.


•  Push Notifications. We send you push notifications if you choose to receive them, letting you know when someone has sent you a message or for other service-related matters. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.


•  Mobile Analytics. We use mobile analytics software to allow us to better understand the functionality of our mobile software on your phone. This software may record personal information, such as how often you use the application, the events that occur within the application, aggregated usage, performance data and where the application was downloaded from. We do not link the personal information we store within the analytics software to any personal information you submit within the mobile application.


5. SECURITY


We take the security of your personal information seriously and use reasonable electronic, personnel and physical measures to protect it from loss, theft, alteration or misuse. However, please be advised that even the best security measures cannot fully eliminate all risks. We cannot guarantee that only authorized persons will view your personal information. We are not responsible for third-party circumvention of any privacy settings or security measures.


We are dedicated to protect all personal information on the Sites as is necessary. However, you are responsible for maintaining the confidentiality of your personal information by keeping your password and computer/mobile device access confidential. If you have an account with PRO Software Solutions LLC and believe someone has gained unauthorized access to it or your account please change your password as soon as possible. If you lose control of your account, you should notify us immediately.


6. PRIVACY RIGHTS - CALIFORNIA USERS


Do Not Sell My Personal Information Notice - California Consumer Privacy Act (CCPA)


PRO Software Solutions LLC has not disclosed or sold any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. PRO Software Solutions LLC will not sell personal information in the future belonging to Sites' visitors, users and other consumers.


If you are under 18 years of age


If you have registered account with PRO Software Solutions LLC, you have the right to request the removal of unwanted personal information that you publicly post on our Sites. To request the removal of such information, please contact us using the contact information provided below. Make sure to include your account's email address and a statement that you reside in California.


"Shine the Light Law"


California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, personal information about the personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this personal information would include a list of the categories of the personal information that was shared and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to the address listed below.


7. CHILDREN


The Children's Online Privacy Protection Act ("COPPA") protects the online privacy of children under 13 years of age. We do not knowingly collect or maintain personal information from anyone under the age of 13, unless or except as permitted by law. Any person who provides personal information through the Sites represents to us that he or she is 13 years of age or older. If we learn that personal information has been collected from a user under 13 years of age on or through the Sites, then we will take the appropriate steps to cause this personal information to be deleted. If you are the parent or legal guardian of a child under 13 who has become a member of the Sites or has otherwise transferred personal information to the Sites, please contact PRO Software Solutions LLC using our contact personal information below to have that child's account terminated and personal information deleted.


8. DO-NOT-TRACK NOTICE 


Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. The Sites currently do respond to DNT browser signals or mechanisms.


9. GOVERNING LAW


Disputes over privacy issues contained in this Privacy Notice will be governed by the law of the State of North Carolina. You also agree to abide by any limitation on damages contained in our Terms of Use, or other agreement that we have with you.


10. PRIVACY NOTICE CHANGES


PRO Software Solutions LLC may, in its sole discretion, change this Privacy Notice from time to time. Any and all changes to PRO Software Solutions LLC’s Privacy Notice will be reflected on this page and the date of the new version will be stated at the top of this Privacy Notice. Unless stated otherwise, our current Privacy Notice applies to all personal information that we have about you and your account. Users should regularly check this page for any changes to this Privacy Notice. PRO Software Solutions LLC will always post new versions of the Privacy Notice on the Sites. However, PRO Software Solutions LLC may, as determined in its discretion, decide to notify users of changes made to this Privacy Notice via email or otherwise. Accordingly, it is important that users always maintain and update their contact personal information.


11. CONTACT


If you have any questions regarding our Privacy Notice, please contact us at:


PRO Software Solutions LLC

PO Box 4053

Greensboro, NC 27404

Email: sales@prosoftware.app

Phone: 800-858-0344


Keeping data secure for our customers is an important part of our business, and we are not in the business of selling it to others. We do not share or collect data about your application or company.  PRO Software Solutions LLC will not use your data for any reason. Your data is stored on your PRO Application after it leaves your device and is not stored anywhere else. Our installable apps require the following access.

Camera - Used for taking pictures of jobsites and scanning QR Codes on Assets

GPS Location  - Used for tagging coordinates for Assets and Driver Movements

If you are signing up for our Quickbooks Online Connector then no physical install is needed on your device. Your data is not shared, collected, or used in anyway by PRO Software Solutions. 

If you would like more information about our strict privacy controls please contact the PRO Tech Support Team at techsupport@prosoftware.app. 


Thank you for your business and trust.


Vernon Hogan -- Partner

PRO Software Solutions